Solidroad

solidroad.com

Solidroad provides an automated quality management platform designed to optimize the performance of both human and AI customer experience agents. The solution unifies quality assurance and training by analyzing 100% of customer interactions across multiple channels to generate personalized coaching simulations and actionable insights. Built for enterprise CX teams, it integrates with existing support stacks to continuously improve agent consistency, resolution speed, and overall customer satisfaction.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Solidroad mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Solidroad",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]