Sunbeam

sunbeam.cx

Sunbeam is a customer feedback analytics platform that connects specific issues found in user feedback to changes in key performance metrics such as NPS, app store ratings, and churn. The platform aggregates data from surveys, support tickets, and public reviews to automatically identify the themes driving metric fluctuations. It provides prioritized, evidence-based action items to help product and customer success teams understand exactly what to fix next.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Sunbeam mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Sunbeam",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]