Support Hero

supporthero.com

Support Hero is a knowledge management system designed to streamline support operations for SaaS, retail, and contact center businesses. The platform enables organizations to deliver instant customer answers 24/7, reducing ticket volume while boosting overall satisfaction. It features an intuitive interface and fast deployment to help teams save time and enhance the customer experience.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Support Hero mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Support Hero",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]