Supportbench

supportbench.com

Supportbench is an AI-powered customer service software platform designed to streamline support operations for businesses of all sizes. It provides a unified solution for ticket management, live chat, and analytics, leveraging native AI capabilities to automate workflows and enhance customer experiences. The platform enables organizations to centralize multi-channel communications and gain data-driven insights without the complexity or high costs associated with traditional enterprise suites.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Supportbench mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Supportbench",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]