SupportLogic

supportlogic.com

SupportLogic is an enterprise AI platform that provides ambient AI agents designed to enhance customer support operations. The solution extracts nuanced sentiment and context signals from customer interactions to predict escalations, automate coaching, and eliminate manual routing without relying on intrusive surveys. It helps organizations reduce churn, improve agent productivity, and optimize support workflows through real-time, agentic AI integration.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch SupportLogic mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "SupportLogic",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]