Tactful AI

tactful.ai

Tactful AI is an enterprise-grade customer experience platform that unifies omnichannel communication into a single inbox, augmented by AI agents and governed automation. The solution enables organizations to automate routine inquiries, detect intent with high accuracy, and streamline complex case resolution across retail, fintech, and hospitality sectors. It provides real-time analytics and compliance-aware workflows designed to improve response times and operational efficiency.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Tactful AI mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Tactful AI",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]