TrueEngage

trueengage.com

TrueEngage is a universal customer contact and collaboration layer designed specifically for Genesys Cloud. It enables enterprises to deploy omnichannel communication strategies across websites, mobile apps, and digital kiosks, offering seamless switching between text, voice, and video interactions. The platform enhances customer experience by empowering agents with real-time context, screen sharing, and integrated analytics while reducing telco costs through native WebRTC capabilities.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch TrueEngage mentions
POST v3/ai_optimization/llm_mentions/search_mentions/live
[
    {
        "target": [
            {
                "domain": "trueengage.com",
                "search_filter": "include",
                "search_scope": ["sources"]
            }
        ],
        "order_by": ["ai_search_volume,desc"]
    }
]