Twig is an autonomous AI support platform that integrates with existing helpdesk tools like Zendesk and Salesforce to triage, self-evaluate, and resolve customer support tickets. The system deploys AI agents capable of handling complex inquiries, qualifying leads, and executing actions such as refunds without human intervention. It is designed to reduce first-response times and operational costs by automating the majority of Level 1 support workflows.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Twig mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Twig",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]