Upstream Works

upstreamworks.com

Upstream Works provides enterprise-grade, omnichannel contact center solutions designed for both cloud and on-premise deployments. The company offers an advanced unified agent desktop that integrates AI-powered automation, real-time insights, and seamless connectivity with CRM and business applications. Their platform aims to enhance agent productivity and first-contact resolution while delivering consistent, personalized customer experiences across voice and digital channels.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Upstream Works mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Upstream Works",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]