VICIDIAL is an open-source contact center suite designed to integrate with the Asterisk PBX system for managing inbound, outbound, and blended call operations. It provides a web-based interface for real-time agent monitoring, campaign management, and reporting, supporting features such as predictive dialing, call recording, and regulatory compliance. The platform is widely deployed globally, enabling organizations to scale their communication centers across multiple locations and remote agents.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch VICIDIAL mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "VICIDIAL",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]