VIPdesk is a customer experience (CX) solutions provider that combines generative AI automation with skilled human agents to deliver scalable, high-quality support. The company specializes in automating routine inquiries while ensuring complex issues are handled by trained professionals, aiming to reduce operational costs and improve customer satisfaction scores (CSAT). With a background in premium service, VIPdesk offers tailored CX strategies across chat, voice, email, and social channels.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch VIPdesk mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "VIPdesk",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]