Viral CX

Viral CX is an AI-powered customer experience management platform designed to help organizations map and optimize customer journeys. The tool enables marketers and teams to build strategic frameworks, define ideal customer profiles, and track measurable key results across multiple touchpoints. It aims to enhance customer loyalty and revenue growth by simplifying the creation of shareable, high-quality experiences.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch Viral CX mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Viral CX",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]