WeHelp is a customer experience management platform specializing in Net Promoter Score (NPS) and employee satisfaction (eNPS) surveys. The software enables organizations to monitor real-time feedback across multiple touchpoints, including email, SMS, and web widgets, to gain deeper insights into customer and employee sentiment. By facilitating automated feedback cycles and detailed segmentation, it helps businesses improve retention, enhance engagement, and drive operational decisions.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch WeHelp mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "WeHelp",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]