Zaapi is an omnichannel AI chat and customer experience platform designed for e-commerce brands, particularly those using Shopify. It unifies conversations from multiple messaging channels—including WhatsApp, Facebook, Instagram, and LINE—into a single smart inbox to streamline customer support and sales operations. The platform leverages AI agents and workflow automation to handle routine queries, qualify leads, and manage broadcast campaigns, enabling businesses to improve response times and conversion rates.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Zaapi mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Zaapi",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]