Freshdesk Mint CTI

This solution connects PureCloud with the Freshdesk Mint environment to create a unified, omnichannel experience. The integration is designed to enhance computer telephony integration (CTI), extending the capabilities typically available in standard setups.

By bringing these platforms together, teams gain greater control over customer interactions across channels. This enables more effective management of customer experience (CX) and supports consistent, optimized service delivery.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch Freshdesk Mint CTI mention score
POST /v3/content_analysis/summary
{
  "keyword": "Freshdesk Mint CTI",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}