PureCloud for Siebel CRM

softphone.ai

The PureCloud Connector for Siebel CRM provides a prebuilt way to link PureCloud communication channels directly with Siebel. It enables full integration of PureCloud channels within the Siebel environment without custom development.

With this connector, the Siebel interface can also be embedded within the PureCloud console. As a result, agents can keep Siebel constantly in view and accessible while handling any type of interaction through PureCloud.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch PureCloud for Siebel CRM mention score
POST /v3/content_analysis/summary
{
  "keyword": "PureCloud for Siebel CRM",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}