News on hold

Rivet offers engaging story-based audio that can hold callers’ attention on the line up to 23% longer compared with traditional music. This approach aims to make waiting periods feel more useful and less monotonous for customers.

According to Rivet, 77% of surveyed callers report that having their time respected is the key factor in perceiving customer service as high quality. By focusing on content that acknowledges caller time and attention, the service is positioned to support companies in enhancing the customer experience during calls.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch News on hold mention score
POST /v3/content_analysis/summary
{
  "keyword": "News on hold",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}