HEINZELMANN Service.Desk
omr.comHEINZELMANN Service.Desk is designed as a flexible solution for organizations seeking help desk, trouble ticketing, issue tracking, service desk, customer service, or ITSM software. Its modular architecture allows the system to be tailored to the specific workflows of companies and public sector entities, while adhering to ITIL and ISIS12 standards.
The platform includes a web-based self-service portal, automated workflow management, a Scrum module, and capabilities for managing both IT and non-IT assets, along with additional functions. It provides an email interface and can be operated either on-premise or as a SaaS deployment. The software is designed for ease of use, is supported by a Germany-based support team, and can be combined with the FCS solution Asset.Desk to support IT Service Management and IT Asset Management. There are no extra costs for customization.
LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.
Normalized 0–100 · last 8 weeks
Get LLM mention data of any company via DataForSEO API
Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.
How to get LLM mention data →// Fetch HEINZELMANN Service.Desk mention score POST /v3/content_analysis/summary { "keyword": "HEINZELMANN Service.Desk", "type": "llm_mentions", "date_from": "2025-01-01" }
