Awesome Support

getawesomesupport.com

Awesome Support is a comprehensive helpdesk and support plugin designed for WordPress websites, enabling businesses to manage customer inquiries efficiently from within their existing site. It offers core features such as unlimited ticket tracking, customizable email notifications, automatic agent assignment, and time logging without per-agent fees. The platform supports scalability through a library of premium add-ons that extend functionality for complex workflows, integrations, and advanced reporting.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Awesome Support mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Awesome Support",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]