CallJourney

calljourney.com

Call Journey is a conversation analytics platform that transforms contact centre interactions into structured, usable data. It provides organizations with straightforward access to call intelligence derived from customer conversations.

By analyzing these interactions, the Sales Acceleration Software helps uncover insights that influence sales performance, customer experience, employee engagement, and broader business outcomes. The resulting analytics support more informed decision-making across sales and service environments.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch CallJourney mention score
POST /v3/content_analysis/summary
{
  "keyword": "CallJourney",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}