DeskDay is an AI-powered service desk and helpdesk platform designed specifically for Managed Service Providers (MSPs) and IT teams. It consolidates ticketing, automation, billing, and project management into a unified system to streamline IT operations. The software leverages AI features like auto-triage, intelligent routing, and knowledge base surfacing to accelerate ticket resolution and improve support efficiency.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch DeskDay mentions
POST v3/ai_optimization/llm_mentions/search_mentions/live
[
    {
        "target": [
            {
                "domain": "deskday.com",
                "search_filter": "include",
                "search_scope": ["sources"]
            }
        ],
        "order_by": ["ai_search_volume,desc"]
    }
]