IT Service Management Tools
Top companies in category by LLM model mentions
IT Service Management Tools are software platforms that help organizations plan, deliver, manage, and improve internal IT services. They are commonly used by IT departments, service desks, managed service providers, and operations teams that need a structured way to handle support requests and service workflows. For buyers comparing the best IT Service Management software, these tools provide a central system for organizing service delivery and tracking work across teams.
Typical use cases include incident management, request fulfillment, problem management, change management, and asset tracking. Common features include ticketing, self-service portals, workflow automation, knowledge bases, SLA monitoring, approval routing, and reporting dashboards. These capabilities help teams reduce manual work, improve response times, and maintain better visibility into service performance.
IT Service Management tools also support more consistent communication between IT and business users by standardizing how issues are logged, assigned, and resolved. They can help organizations improve compliance, document processes, and identify recurring service issues through analytics. As a result, top IT Service Management tools are often evaluated for their ability to improve efficiency, service quality, and operational control.
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1InvGate invgate.comCATEGORY RANK #1— no change
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Atera atera.comCATEGORY RANK #2— no change -
3Motadata motadata.comCATEGORY RANK #3▲ +1
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Freshworks freshworks.comCATEGORY RANK #4▼ -1 -
5ConnectWise connectwise.comCATEGORY RANK #5▲ +1
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Xurrent xurrent.comCATEGORY RANK #6▼ -1 -
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Siit siit.ioCATEGORY RANK #7▲ +5 -
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Kaseya kaseya.comCATEGORY RANK #8▲ +3 -
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OTRS otrs.comCATEGORY RANK #9▼ -2 -
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Virima virima.comCATEGORY RANK #10▼ -1 -
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Datto datto.comCATEGORY RANK #11▼ -3 -
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Alloy Software alloysoftware.comCATEGORY RANK #12▼ -2 -
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deeploi deeploi.ioCATEGORY RANK #13▲ +4 -
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Infraon infraon.ioCATEGORY RANK #14▲ +1 -
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EcholoN echolon.deCATEGORY RANK #15▼ -1 -
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TOPdesk topdesk.comCATEGORY RANK #16▼ -3 -
17Stitchflow stitchflow.comCATEGORY RANK #17▼ -1
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USU usu.comCATEGORY RANK #18▲ +1 -
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Matrix42 matrix42.comCATEGORY RANK #19▲ +1 -
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TeamDynamix teamdynamix.comCATEGORY RANK #20▼ -2 -
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Deepser deepser.comCATEGORY RANK #21▲ +5 -
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DeskDay deskday.comCATEGORY RANK #22▲ +1 -
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ALVAO alvao.comCATEGORY RANK #23▲ +1 -
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Anakage anakage.comCATEGORY RANK #24▲ +5 -
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Rezolve.ai rezolve.aiCATEGORY RANK #25▲ +7 -
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Hollat hollat.netCATEGORY RANK #26▲ +9 -
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Ravenna ravenna.aiCATEGORY RANK #27▲ +3 -
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Atomicwork atomicwork.comCATEGORY RANK #28▼ -6 -
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DeskDirector deskdirector.comCATEGORY RANK #29▲ +20 -
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Aranda Software arandasoft.comCATEGORY RANK #30▲ +12 -
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BMC Helix helixops.aiCATEGORY RANK #31▼ -10 -
32KYBERNA kyberna.chCATEGORY RANK #32— no change
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33SmartStage smart-stage.jpCATEGORY RANK #33▲ +7
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Patronum patronum.ioCATEGORY RANK #34▼ -9 -
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iTop combodo.comCATEGORY RANK #35— no change -
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Tecnilson tecnilson.com.brCATEGORY RANK #36▲ +7 -
37Masterpiece masterpiece.dkCATEGORY RANK #37▲ +17
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ITSM 365 itsm365.comCATEGORY RANK #38▲ +3 -
39KYBERNA AG kyberna.deCATEGORY RANK #39— no change
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Faveo Helpdesk faveohelpdesk.comCATEGORY RANK #40▲ +4 -
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Alemba alemba.comCATEGORY RANK #41▲ +4 -
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Resolve Systems resolve.ioCATEGORY RANK #42▼ -15 -
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Vivantio vivantio.comCATEGORY RANK #43▼ -15 -
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POPX popx.co.ukCATEGORY RANK #44— no change -
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Verdanadesk verdanadesk.comCATEGORY RANK #45— no change -
46Cookdown cookdown.comCATEGORY RANK #46— no change
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KIX kixdesk.comCATEGORY RANK #47▲ +12 -
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Mint Service Desk mintsd.comCATEGORY RANK #48▼ -11 -
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Sunrise Software sunrisesoftware.comCATEGORY RANK #49▼ -3 -
50SEECK seeck.jpCATEGORY RANK #50— no change
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Naverisk naverisk.comCATEGORY RANK #51— no change -
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Fixify fixify.comCATEGORY RANK #52▼ -14 -
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Help Desk Migration help-desk-migration.comCATEGORY RANK #53▼ -17 -
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Gensys gensys.nlCATEGORY RANK #54▲ +6 -
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Geeks on Chat geeksonchat.com.auCATEGORY RANK #55— no change -
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Workspace Thailand workspace.in.thCATEGORY RANK #56— no change -
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ServiceTree service-tree.comCATEGORY RANK #57— no change -
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ResorsIT resorsit.comCATEGORY RANK #58— no change -
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ServicePRO servicepro.solutionsCATEGORY RANK #59▲ +2 -
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Abraxio abraxio.comCATEGORY RANK #60▼ -21 -
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Easit easit.seCATEGORY RANK #61▼ -11 -
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Tikitrik tikitrik.comCATEGORY RANK #62— no change -
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BOSS Solutions boss-solutions.comCATEGORY RANK #63▼ -8 -
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Servicely servicely.aiCATEGORY RANK #64▼ -8 -
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Risotto tryrisotto.comCATEGORY RANK #65▼ -14 -
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Contegix contegix.comCATEGORY RANK #66— no change -
67Midori midori-global.comCATEGORY RANK #67— no change
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IT Care Center it-care-center.comCATEGORY RANK #68— no change -
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Serviceaide serviceaide.comCATEGORY RANK #69▼ -35 -
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Wrangle wrangle.ioCATEGORY RANK #70▼ -23 -
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SolvNow solvnow.comCATEGORY RANK #71— no change -
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Naofix naofix.comCATEGORY RANK #72▼ -10 -
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Stackgini stackgini.deCATEGORY RANK #73— no change -
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CMDBuild READY2USE cmdbuildready2use.orgCATEGORY RANK #74— no change -
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Marval marvalnorthamerica.comCATEGORY RANK #75— no change -
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Task Co., Ltd. task.co.jpCATEGORY RANK #76— no change -
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HumanTouch, LLC humantouch.aiCATEGORY RANK #77— no change -
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Marval Software marval.globalCATEGORY RANK #78— no change -
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INOSAS inosas.comCATEGORY RANK #79— no change -
80Dmove dmove.coCATEGORY RANK #80— no change
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UniDesk unidesk.ac.ukCATEGORY RANK #81▼ -18 -
82IBITECH AG ibitech.comCATEGORY RANK #82— no change
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83Zgłoszenia24 zgloszenia24.plCATEGORY RANK #83— no change
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CDESK cdesk.euCATEGORY RANK #84— no change -
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SimplyDesk simplydesk.comCATEGORY RANK #85▼ -21 -
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HORIZONT Software horizont-it.comCATEGORY RANK #86— no change -
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PER4MANCE per4mance.czCATEGORY RANK #87— no change -
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Tier2Tickets tier2tickets.comCATEGORY RANK #88▼ -23 -
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iET Solutions iet-solutions.deCATEGORY RANK #89— no change -
90STEG steg.co.krCATEGORY RANK #90▼ -33
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91Sector Nord AG sectornord.deCATEGORY RANK #91▼ -25
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Infradesk infradesk.appCATEGORY RANK #92— no change -
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MSP Process mspprocess.comCATEGORY RANK #93— no change -
94Perwira Group perwiramedia.co.idCATEGORY RANK #94▼ -27
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TIKTING itdevtech.comCATEGORY RANK #95— no change -
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Sygma sygma.proCATEGORY RANK #96— no change -
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Cloudwise cloudwise.sgCATEGORY RANK #97— no change -
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Serval serval.comCATEGORY RANK #98▼ -46 -
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RightITnow rightitnow.comCATEGORY RANK #99— no change -
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Openser openser.comCATEGORY RANK #100— no change -
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Rexpondo rexpondo.comCATEGORY RANK #101▼ -53 -
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SaveMYService savemyservice.comCATEGORY RANK #102— no change -
103ITSM360 itsmcompany.netCATEGORY RANK #103— no change
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104SMART Service Desk smartservicedesk.comCATEGORY RANK #104— no change
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TANSS tanss.deCATEGORY RANK #105— no change -
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ESTIM Software estim-software.comCATEGORY RANK #106▼ -38 -
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ITManager it-man.plCATEGORY RANK #107— no change -
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neo42 neo42.deCATEGORY RANK #108▼ -50 -
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Provance provance.comCATEGORY RANK #109— no change -
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DCON dcon.deCATEGORY RANK #110— no change -
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Pat Group pat.euCATEGORY RANK #111— no change -
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C2 c2-itsm.comCATEGORY RANK #112— no change -
113Autotask autotask.netCATEGORY RANK #113▼ -60
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IT Guild it-guild.comCATEGORY RANK #114— no change -
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Hudu hudu.comCATEGORY RANK #115▼ -84 -
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Cireson cireson.comCATEGORY RANK #116▼ -83 -
117Arcadia Systems arc-mec.comCATEGORY RANK #117— no change
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highsystem highsystem.chCATEGORY RANK #118— no change -
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Aethron Technologies aethron.techCATEGORY RANK #119— no change -
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Unified Service Management usm.grCATEGORY RANK #120— no change -
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ATSOFT Teknologi atsoft.co.idCATEGORY RANK #121— no change -
122HDPlus hdplus4it.comCATEGORY RANK #122— no change
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ITAC itac.com.trCATEGORY RANK #123— no change -
124GatComputer gatc.jpCATEGORY RANK #124— no change
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tiX tix-ticketsystem.deCATEGORY RANK #125— no change -
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STA Technologies sta-technologies.comCATEGORY RANK #126— no change -
127Service-Manager.online service-manager.onlineCATEGORY RANK #127— no change
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ITOK itok.com.uaCATEGORY RANK #128— no change -
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3S Networks 3s-networks.comCATEGORY RANK #129— no change -
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AS infotrack asinfotrack.chCATEGORY RANK #130— no change -
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MIS Software missoftware.com.ngCATEGORY RANK #131— no change -
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LOG Systems log-systems.comCATEGORY RANK #132— no change -
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Ticket-UP ticket-up.comCATEGORY RANK #133— no change -
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System 2000 system2000.deCATEGORY RANK #134— no change -
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ITautomate itautomate.ioCATEGORY RANK #135— no change -
136SWITCH-Lab. switch-lab.jpCATEGORY RANK #136— no change
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137NEAS neass.inCATEGORY RANK #137— no change
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138PTech ptech.co.ilCATEGORY RANK #138— no change
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RIATEC riatec.co.jpCATEGORY RANK #139— no change -
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Jnana Analytics jnanaanalytics.comCATEGORY RANK #140— no change -
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PSA 365 psa365.auCATEGORY RANK #141— no change -
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OP5 op5.seCATEGORY RANK #142— no change -
143Helpdesk Solutions helpdesk-solutions.comCATEGORY RANK #143— no change
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Opteamus helpdeszk.huCATEGORY RANK #144— no change -
145ServiceAI serviceai.cnCATEGORY RANK #145— no change
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Sensedesk sensedesk.comCATEGORY RANK #146— no change -
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Service Automation Suite serviceautomation.euCATEGORY RANK #147— no change -
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ITC Japan itcjapan.comCATEGORY RANK #148— no change -
149Evtek Solutions evtek.netCATEGORY RANK #149— no change
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150Numara numara.ioCATEGORY RANK #150— no change
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秀峰システム syuhou.co.jpCATEGORY RANK #151— no change -
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mIT solutions mitsolutions.deCATEGORY RANK #152— no change -
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Instant Technologies instant-tech.comCATEGORY RANK #153— no change -
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SupportStudioK12 supportstudiok12.comCATEGORY RANK #154— no change -
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Effort IT effortit.nlCATEGORY RANK #155— no change -
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Firefly Tech Oy fireflyfin.comCATEGORY RANK #156— no change -
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Synergy synergy.euCATEGORY RANK #157— no change -
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Veops veops.cnCATEGORY RANK #158— no change -
159Change-It change-it.proCATEGORY RANK #159— no change
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Radenta Technologies radenta.comCATEGORY RANK #160— no change -
161Apoia.Me apoia.meCATEGORY RANK #161— no change
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Fortis ITSM fortis-itsm.co.ukCATEGORY RANK #162— no change -
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Lomnido lomnido.comCATEGORY RANK #163— no change -
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PowerDesk powerdesk.deCATEGORY RANK #164— no change -
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TechManager AI techmanager.aiCATEGORY RANK #165— no change -
166Tesseron tesseron.deCATEGORY RANK #166— no change
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DCS Technology Solutions dcs-dcs.comCATEGORY RANK #167— no change -
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FoxPRISM foxprism.comCATEGORY RANK #168— no change -
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OpsyAI opsy.cloudCATEGORY RANK #169— no change -
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five(9)s GmbH five9ssoftware.comCATEGORY RANK #170— no change -
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Collins eMedia collinsemedia.comCATEGORY RANK #171— no change -
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Planet Associates planetirm.comCATEGORY RANK #172— no change -
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Way way.soCATEGORY RANK #173— no change -
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PT Lemurian Innovation Technology lemurian.techCATEGORY RANK #174— no change -
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GLPI glpi.plCATEGORY RANK #175— no change -
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OMAMORI omamori.supportCATEGORY RANK #176— no change -
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Fox ITSM foxitsm.orgCATEGORY RANK #177— no change -
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Codenica codenica.comCATEGORY RANK #178— no change -
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IRIMÌ irimi.itCATEGORY RANK #179— no change -
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onITnow onitnow.nlCATEGORY RANK #180— no change -
181Chime V5 chimev5.comCATEGORY RANK #181— no change
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Collectives collectives.grCATEGORY RANK #182— no change -
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Ecaldima ecaldima.comCATEGORY RANK #183— no change -
184蓝伏豚 lanfutun.comCATEGORY RANK #184— no change
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ITOC itoc.com.trCATEGORY RANK #185— no change -
186I.C.Services Configuration vulovic.rsCATEGORY RANK #186— no change
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CTMS-ITSM ctms-itsm.comCATEGORY RANK #187— no change -
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Softoft softoft.deCATEGORY RANK #188— no change -
189SmartService mysmartservice.comCATEGORY RANK #189— no change
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CLOUDSUPPLIES Intellimation GmbH cloudsupplies.deCATEGORY RANK #190— no change -
191Pytheas pytheas.comCATEGORY RANK #191— no change
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Q Labs qlabs.devCATEGORY RANK #192— no change -
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Koncept Systemy Informatyczne konceptcis.plCATEGORY RANK #193— no change -
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Nanoheal nanoheal.comCATEGORY RANK #194— no change -
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Mproof mproof.nlCATEGORY RANK #195— no change -
196Micro Focus smarterservicemanagement.nlCATEGORY RANK #196— no change
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197IPsoft ipsoft.comCATEGORY RANK #197— no change
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Open Tecnologia opentec.com.brCATEGORY RANK #198— no change -
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SystemAssure ITSM Ltd systemassure.co.ukCATEGORY RANK #199— no change -
200SEAMLESS scholderer.deCATEGORY RANK #200— no change
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