Deskware is a cloud-based help desk software designed to streamline customer support operations across various industries. It provides a centralized ticketing system that enables teams to track interactions, automate workflows, and collaborate efficiently through integrated communication channels. The platform offers customizable features, including SLA management, knowledge base capabilities, and mobile accessibility to enhance agent productivity and customer satisfaction.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Deskware mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Deskware",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]