eSupport

eSupport provides a localized issue monitoring and resolution management solution designed for corporate clients, universities, and government agencies in Nigeria. The platform utilizes a robust ticketing system to streamline public complaints and enquiries through automated workflows, SLA management, and AI-driven analytics. It offers customizable features such as multi-channel ticket submission, real-time tracking, and knowledge base integration to enhance operational efficiency and customer satisfaction.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch eSupport mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "eSupport",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]