evaluagent

evaluagent.com

evaluagent is a B2B quality assurance and performance improvement platform designed for contact centers and customer service operations. The solution utilizes AI-driven automation to provide 100% coverage of customer interactions across all channels, replacing traditional random sampling methods. It enables organizations to coach agents, ensure regulatory compliance, and drive measurable service improvements at scale.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch evaluagent mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "evaluagent",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]