Smart Role
smartrole.aiSmart Role is a pre-production readiness platform for customer experience (CX) teams that institutionalizes agent proficiency through high-stakes simulations. The solution validates internal and outsourced support staff against brand standards before they handle live tickets, replacing reactive quality assurance with proactive readiness gates. It provides instant feedback, audit trails, and global vendor oversight to eliminate brand risk and ensure consistent service delivery.
LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.
Normalized 0–100 · last 8 weeks
DataForSEO API
Get LLM mention data of any company via DataForSEO API
Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.
How to get LLM mention data →// Fetch Smart Role mentions POST v3/ai_optimization/llm_mentions/search/live [ { "target": [ { "keyword": "Smart Role", "search_scope": ["any"] } ], "platform": "chat_gpt", "order_by" : ["ai_search_volume,desc"] } ]
