Interaction Metrics

interactionmetrics.com

Interaction Metrics provides science-based customer and employee feedback programs, specializing in objective CX surveys and strategy for B2B companies. The platform offers actionable insights through customizable survey tools, data analytics dashboards, and expert consulting to help organizations measure loyalty, satisfaction, and experience across the entire journey.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Interaction Metrics mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Interaction Metrics",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]