Relative Insight

relativeinsight.com

Relative Insight is an AI-powered customer intelligence platform that transforms unstructured language data from voice-of-customer sources into actionable growth and retention signals. The platform integrates with existing survey, contact center, and review systems to provide continuous analytics for customer, fan, and employee experience teams. It enables organizations to move beyond surface-level metrics like NPS by uncovering the root causes of churn and loyalty to drive strategic decision-making.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Relative Insight mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Relative Insight",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]