MSP Process

MSP Process is an AI-powered service desk automation platform designed for Managed Service Providers (MSPs) and corporate IT departments. It unifies communication channels such as voice, Teams chats, SMS, and web portals into a single workflow, automatically verifying user identities before creating and triaging tickets in PSA systems. The platform emphasizes Zero Trust security by ensuring every support interaction is authenticated to prevent social engineering attacks and unauthorized access.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch MSP Process mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "MSP Process",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]