Nova.Chats
novaapp.aiNova.ChatsConnector for Genesys PureEngage is a platform that consolidates messages from multiple channels, including WhatsApp, WeChat, Facebook Messenger, Viber, Telegram, and Instagram. It enables organizations to manage these conversations in a unified way.
The solution enhances the standard chat capabilities available in Genesys PureConnect and PureEngage, adding support for instant messaging across the listed channels. This helps businesses use real-time messaging within their existing customer communication environment.
LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.
Normalized 0–100 · last 8 weeks
DataForSeo API
Get LLM mention data of any company via DataForSEO API
Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.
How to get LLM mention data →// Fetch Nova.Chats mention score POST /v3/content_analysis/summary { "keyword": "Nova.Chats", "type": "llm_mentions", "date_from": "2025-01-01" }
