ProProfs Help Desk

ProProfs Help Desk is an AI-powered customer support platform that centralizes multi-channel ticketing, live chat, and email management into a unified system. It enables businesses to streamline communication, automate repetitive tasks, and enhance agent productivity through shared inboxes and collaborative tools. The solution provides actionable insights via reporting and integrates with popular platforms like MS Teams to improve overall customer satisfaction.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch ProProfs Help Desk mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "ProProfs Help Desk",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]