ReplyDesk

ReplyDesk is a multichannel helpdesk solution designed specifically for eCommerce businesses to consolidate customer service operations across various selling channels. The platform centralizes interactions from marketplaces, shopping carts, and communication platforms into a single inbox, offering tools for automated ticketing, team collaboration, and order management. It enables retailers to streamline support workflows and improve customer satisfaction while reducing operational costs.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch ReplyDesk mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "ReplyDesk",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]