SQM Group

sqmgroup.com

SQM Group provides quality assurance and customer experience analytics software for contact centers, specializing in CSAT prediction automation. Their platform analyzes 100% of customer interactions to predict satisfaction scores with high accuracy and offers benchmarking data against industry leaders. The solution also supports agent coaching, recognition programs, and compliance monitoring to drive measurable improvements in customer and employee experience.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch SQM Group mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "SQM Group",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]