Zonka Feedback

zonkafeedback.com

Zonka Feedback is a customer experience management platform that provides AI-driven feedback intelligence and survey tools to help businesses capture, analyze, and act on customer insights. The solution unifies data from multiple touchpoints—including email, SMS, WhatsApp, and digital channels—to deliver real-time analytics and role-based dashboards. It enables organizations to improve customer satisfaction, reduce support requests, and enhance operational excellence through automated feedback loops and reputation management.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Zonka Feedback mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Zonka Feedback",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]