SuccessKPI

SuccessKPI is a contact center intelligence and analytics platform designed to help executives, supervisors, and agents enhance the customer experience. It consolidates customer interactions across all channels in the contact center and offers visibility into these touchpoints through more than 180 pre-built data connectors.

The platform applies AI to transform insights into actionable steps aimed at improving operational efficiency, supporting compliance requirements, and standardizing coaching processes. It is also used to help increase agent retention. Organizations such as Banner Health, Palo Alto Networks, and Grupo Multi use SuccessKPI within their Call & Contact Center Software ecosystem to access and apply contact center intelligence.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch SuccessKPI mention score
POST /v3/content_analysis/summary
{
  "keyword": "SuccessKPI",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}