Support Genix

supportgenix.com

Support Genix is a WordPress plugin that provides businesses with an AI-powered customer support ticketing system and knowledge base. It enables organizations to manage unlimited tickets, automate agent assignments, and integrate seamlessly with platforms like WooCommerce, Slack, and WhatsApp for streamlined customer service operations.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Support Genix mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Support Genix",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]