SupportBay

supportbay.app

SupportBay is an AI-powered customer support automation platform designed specifically for early-stage SaaS startups and subscription businesses. It integrates deeply with Gmail and Stripe to automate email responses, intelligent ticket routing, and billing operations such as refunds and cancellations. The solution enables lean teams to scale support efficiently, reduce churn, and prevent chargebacks without requiring additional headcount or complex enterprise setups.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch SupportBay mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "SupportBay",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]