SupportBee

supportbee.com

SupportBee is a collaborative customer support ticketing system designed to streamline team-based service operations. It converts incoming customer emails into organized tickets, enabling agents to assign, discuss, and resolve issues efficiently within a unified interface. The platform emphasizes ease of use with rapid setup times and includes integrated features such as a knowledge base, customer portal, and automation tools.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch SupportBee mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "SupportBee",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]