SysAid provides an integrated IT Service Management (ITSM) and service desk platform designed to streamline technical support, asset management, and automation. The solution leverages AI capabilities to enhance ticket categorization, routing, and agent efficiency while offering comprehensive tools for IT asset tracking and workflow orchestration. Recognized by Gartner, it serves enterprises seeking to improve customer satisfaction and operational scalability through a unified cloud or on-premise environment.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch SysAid mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "SysAid",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]