Topbox Connector
topboxtechnologies.comTopbox connects with a Genesys Cloud environment to provide real-time, AI-driven contact center analytics. These analytics are designed to operate at enterprise scale while still enabling detailed examination of individual customer interactions.
Data is curated and contextualized so that insights can be understood both in aggregate and at the level of a single contact. This approach to contact center analytics supports analysis across the full customer journey, from organization-wide trends to specific interaction details.
LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.
Normalized 0–100 · last 8 weeks
DataForSeo API
Get LLM mention data of any company via DataForSEO API
Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.
How to get LLM mention data →// Fetch Topbox Connector mention score POST /v3/content_analysis/summary { "keyword": "Topbox Connector", "type": "llm_mentions", "date_from": "2025-01-01" }
