TOPdesk is a provider of cloud-based IT Service Management (ITSM) and Enterprise Service Management (ESM) software designed to optimize service desk operations. The platform enables organizations to streamline incident, problem, and change management processes while enhancing collaboration between IT staff and end-users. It focuses on improving service quality and employee satisfaction through intuitive ticketing and workflow automation tools.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch TOPdesk mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "TOPdesk",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]