Trudesk

trudesk.io

Trudesk is an open-source help desk and ticketing solution designed to streamline customer support and internal IT operations. The platform centralizes client communications through real-time ticket management, secure permission controls, and integrated chat capabilities. It offers both a self-hosted version built on Node.js and MongoDB, as well as a cloud-hosted service for organizations seeking a ready-to-use support infrastructure.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Trudesk mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Trudesk",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]