Universal CRM Connector
vocalcom.comThe Universal Connector for PureCloud provides a ready-made way to integrate all PureCloud channels into external web applications through the PureCloud Embeddable Framework. It is designed to embed PureCloud within third-party environments without requiring custom development of the underlying framework integration.
By placing PureCloud directly inside a custom CRM, the connector keeps the interface consistently available to agents while they handle different types of interactions. This ensures PureCloud remains visible and accessible within the agent’s primary workspace, regardless of the specific task or communication channel being used.
LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.
Normalized 0–100 · last 8 weeks
Get LLM mention data of any company via DataForSEO API
Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.
How to get LLM mention data →// Fetch Universal CRM Connector mention score POST /v3/content_analysis/summary { "keyword": "Universal CRM Connector", "type": "llm_mentions", "date_from": "2025-01-01" }
