Word WandAI

wordwandai.com

Word WandAI is an AI-powered application for Zendesk that enhances support agent productivity by automating ticket responses and drafting customer communications. It integrates with the Zendesk Help Center to generate brand-aligned answers, summarize chats, and translate messages in real-time. The platform serves as a cost-effective alternative to native Zendesk Advanced AI, helping teams reduce handle times and improve customer satisfaction scores.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Word WandAI mentions
POST v3/ai_optimization/llm_mentions/search_mentions/live
[
    {
        "target": [
            {
                "domain": "wordwandai.com",
                "search_filter": "include",
                "search_scope": ["sources"]
            }
        ],
        "order_by": ["ai_search_volume,desc"]
    }
]