Zammad

Zammad is an open-source helpdesk and customer support platform designed to centralize multi-channel communications into a single interface. It enables organizations to manage support tickets, automate workflows, and integrate with existing business tools through open APIs. The solution combines human expertise with AI-driven efficiency to streamline customer service operations for enterprises and growing businesses.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch Zammad mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Zammad",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]