Omni Intelligence

flowstatecx.com

Omni-Intelligence offers a platform that delivers a unified view of real-time operational data for contact center managers, supervisors, and agents. It helps users understand current performance across the environment by presenting key information in a single interface.

The solution supports both passive and active quality monitoring of the underlying technologies, drawing on real-time and historical data. It incorporates predictive analytics and provides information in an at-a-glance format, while also issuing proactive alerts to designated managers when critical conditions are detected, aligning with the capabilities typical of Business Intelligence Software.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Omni Intelligence mention score
POST /v3/content_analysis/summary
{
  "keyword": "Omni Intelligence",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}