Issuetrak

issuetrak.com

Issuetrak supports teams in tracking tickets, issues, and service requests, offering capabilities such as automatic assignment, ticket escalation, dashboard metrics, detailed reporting, custom forms, and user-defined fields. Tickets can be submitted through multiple channels, including email, mobile, web forms, and a web portal. Workflows can be structured as straightforward task lists or configured with more complex branching logic to match organizational processes. The system is designed to be highly configurable, quick to implement, and straightforward to use, with options for cloud or on-premise deployment.

The product emphasizes a customer-centric approach, evolving its feature set in response to user feedback and suggestions collected over time. Compared with lightweight applications in the same space, Issuetrak is positioned as a robust, configurable solution that maintains ease of use. It is intended to manage and track a wide range of business issues, tickets, and requests while enhancing workflow visibility, accountability, and internal communication across an organization.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Issuetrak mention score
POST /v3/content_analysis/summary
{
  "keyword": "Issuetrak",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}