BoldDesk is an enterprise-grade customer service platform that combines a comprehensive help desk, live chat, and knowledge base with integrated AI capabilities. The software enables support teams to automate workflows, manage omnichannel conversations, and resolve inquiries efficiently through features like autonomous AI agents and intelligent copilots. It is designed to scale for startups to large enterprises across various industries.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch BoldDesk mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "BoldDesk",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]