HelpSpot is a help desk software provider that offers simple ticketing, powerful automation, and AI-driven support tools for organizations. It enables businesses to transform email-based inquiries into organized workflows through cloud or self-hosted deployment options. The platform serves diverse sectors including IT, HR, customer service, and enterprise support with a focus on stability and straightforward pricing.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch HelpSpot mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "HelpSpot",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]