ChannelReply

ChannelReply is a B2B customer service software that consolidates support tickets from multiple ecommerce marketplaces and sales channels into a single helpdesk interface. It integrates with major platforms like Amazon, eBay, Shopify, and various CRM systems to streamline order data visibility and automate responses. The solution enables merchants to accelerate response times and manage high-volume customer inquiries efficiently from one centralized hub.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch ChannelReply mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "ChannelReply",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]